How can I contact you with any questions?

For queries relating to your order, making purchases through our website, deliveries or returns, go to our Contact Us page and fill the form.

You can either request a callback or communicate with us via e-mail by indicating your preference in the form.We aim to respond to your inquiries or call you back within 2 working days.

How can I track my order?

Your order will be dispatched by Transguard. 

See below for the delivery method and estimated delivery times we offer.

When your order and payment are validated, MyriamK will send you an Order Acknowledgment email.

Once your order has been prepared and dispatched, you will receive a Dispatch Confirmation email from MyriamK which confirms our acceptance of your order. In this email, you will find a tracking an estimated timing of your shipment delivery.  

How long does it take for my order to be delivered?

All shipped items are delivered the same day or within 5 working days (following the date of dispatch).

MyriamK will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

What are the accepted methods of payment?

MyriamK allows you to pay for your order using secure payment methods.

You can carry out an online payment via:

·       • Visa

·       • MasterCard

The information entered when making a payment is never known or stored by MyriamK.Banking transactions are carried out in a secure manner by Payfort, MyriamK’s designated payment partner.

 

How do I use a promotional code?

If you have a MyriamK promotional code, you can let us know before confirming your order by inputting it into the field, "Promotional Code".

Once the code is entered, the offer will be directly applied to the amount that your shopping bag totals.

You will see the title/value of your code above the subtotal amount. You have the option to cancel the code you entered and enter a different one.

What is the maximum quantity and amount that I can order?

There is no limit, you can order as much products as you want.

What if the item I received was damaged?

If the product(s) received are not those you have ordered or if they have been damaged or are faulty, send an email within the same day of delivery with a picture of the damaged goods to : contact@myriamkparis.me

A representative will contact you as soon as possible.

What if I made a mistake with my order?

At this time, we do not accept any order cancellation. Kindly double check your shopping cart before confirming your order. 

Why create an account?

To enable us to process your order, we need some information about you such as your delivery address, billing address and email address.

The creation of this account will also allow you to benefit fully from services offered by MyriamK, for instance creating a list of your own personal favorite products, viewing past orders, etc.

How do I find my username / password?

If you forget your password, select the "Sign in" button and select "Forgotten Password?" You will then receive a hyperlink via email which can be followed to reset your password.

How can I be informed about MyriamK news?

To sign up for the MyriamK Newsletter, simply click on the link at the top of the website. Then fill in the required fields and click "Sign Up".

You can also do so whilst creating your own account or at the checkout page and select "yes" to the question, "Would you like to sign up for our newsletter and be notified of our exclusive launches and offers?" You will need to select "OK" so that your choice is registered.

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